Frequently Asked Questions
Find answers to common questions about our products and orders
Are your products cruelty-free and vegan?
Yes, Jeffree Star Cosmetics is 100% cruelty-free. Most of our products are also vegan; please check the specific product pages for detailed ingredient lists.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website.
Do you restock sold-out items?
We frequently restock our most popular items. We recommend signing up for email alerts on the specific product page to be notified of restocks.
Can I change or cancel my order after it's placed?
Due to our fast processing times, we are unable to modify or cancel orders once they have been confirmed.
Are your lipsticks eye-safe?
Many of our Velour Liquid Lipsticks are eye-safe, but we recommend checking the 'Eye Safe' icon on the product packaging before application.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Duties and taxes are calculated at checkout for your convenience.